Privacy Policy

Last Updated: 15 January 2026

This Privacy Policy describes how smartedge GmbH ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller

The data controller for the processing of your personal data is smartedge GmbH, Registration Number FN725403n, located at Taborstraße 110, 8055 Graz, Styria, Austria. You can contact us at privacy@smartedge.world or +43 3161449608 for any privacy-related matters.

Data Collection

The data we collect from you includes personal information provided voluntarily when you interact with our services:

• Contact information (name, email address, phone number)
• Training preferences and fitness goals
• Health and medical information relevant to your training
• Payment and billing information
• Website usage data and technical information
• Communication records and correspondence

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

• Providing and managing our training services
• Creating personalised fitness programmes
• Processing payments and managing memberships
• Communicating about appointments, classes, and services
• Improving our services and website functionality
• Ensuring health and safety compliance
• Marketing communications (with your consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract performance: To provide our training services
• Legitimate interests: For business operations and service improvement
• Consent: For marketing communications and certain cookies
• Legal obligations: For health and safety compliance

Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted service providers who assist us in operating our business, such as payment processors, booking systems, and marketing platforms. All third parties are required to maintain appropriate security measures and use data only for specified purposes.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Typically, we keep member information for the duration of your membership plus seven years for legal and tax purposes. Health and safety records are maintained according to Austrian legal requirements. You may request earlier deletion of your data, subject to legal obligations.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Correct inaccurate information
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a portable format
• Right to object: Object to certain types of processing
• Right to withdraw consent: For consent-based processing

To exercise these rights, please contact us at privacy@smartedge.world. You also have the right to lodge a complaint with the Austrian Data Protection Authority if you believe your rights have been violated.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

International Data Transfers

Some of our service providers may be located outside the European Economic Area. When transferring data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.